Hanoi Serendipity Hotel

We are in the business of personalized vacations, so privacy is of utmost importance to us. We are not here for your data. We assure you that we will also not spam you with unsolicited emails, messages, or calls. The Privacy Policy sets forth our policies regarding the collection, use, and protection of the personal information of those using the DMCBazaar.com website. Personal information means information that can be linked to a specific individual, such as name, address, telephone number, e-mail address, and credit card number. We encourage you to review our Privacy Policy and become familiar with it, but you should know that we do not sell or rent our customers’ personal information to third parties. Please note that we review our Privacy Policy from time to time, and we may make periodic changes to the policy in connection with that review. Therefore, you may wish to bookmark this page and/or periodically review this page to make sure you have the latest version. Regardless of later updates, we will abide by the privacy practices described to you in this Privacy Policy at the time you provided us with your personal information. What personal information we collect from you and how we use it? When browsing our site, you are not required to provide any personal information unless and until you choose to make a purchase or sign up for one of our e-mail newsletters or other services as described below. Making a Purchase In order to purchase travel and/or related services through our site, you must provide us with certain personal information such as your name, payment instrument details such as your credit card number and expiration date, credit card billing address, telephone number, e-mail address, and the name or names of the person(s) traveling (if not you). We may also ask you for other personal information, such as your frequent flyer numbers. We require this information to process, fulfill, and confirm your reservations and transactions and keep you informed of each transaction’s status. If you are making a reservation for one or more travelers other than yourself, you must confirm and represent that each of these other travelers has agreed, in advance, that you may disclose their personal information to us. Member Registration If you choose to become a registered member of DMCBazaar.com site, you must provide your name, address, telephone number, e-mail address, a unique login name, password, password validation, and a password hint to help you remember your password. This information is collected on the registration form for several reasons, including but not limited to:  •              Personal identification            •              To complete holiday, air, hotel, car, and other reservations   •              To allow us to contact you for customer service purposes, if necessary                •              To customize the content of our site to strive to meet your specific needs •              To make product or other improvements to our site. In addition, we need your e-mail address to confirm your new member registration and each reservation you transact on our site. Access to information Things we use: •              Your permissions for Camera and Microphone are required in iOS only to let you take photos, videos, and send them to customer support in chat if their intervention is required to handle a situation.     •              Your GPS location permission is required in both Android and iOS to suggest the places near your location. As a DMCBazaar.com site member, you will also occasionally receive updates from us about fare sales in your area, special offers, travel inspirations, and other noteworthy items. However, you may choose at any time to no longer receive these types of e-mail messages. Please see our Opt-out Policy described below for details. Member Profile As a DMCBazaar.com site member, you can choose to complete your online profile by providing us with travel preferences, frequent traveler or affinity numbers, credit card billing information, paper vouchers/ticket delivery address, and other personal information. This information is primarily used to assist you in making reservations quickly without having to type in the same information repeatedly. Online Surveys DMCBazaar.com values opinions and comments from members, so we frequently conduct online surveys. Participation in these surveys is entirely voluntary and optional. Typically, the information is aggregated and used to make improvements to the DMCBazaar.com site and its services and to develop appealing content, features, and promotions for DMCBazaar.com site members. Survey participants are anonymous unless otherwise stated in the survey. Promotions & Sweepstakes DMCBazaar.com frequently sponsors promotions and sweepstakes to give DMCBazaar.com site members the opportunity to win great travel and travel-related prizes. Information collected by us for such activities may include contact information and survey questions. We use contact information to notify contest winners and survey information to develop promotions and product improvements to the DMCBazaar.com site. Automatic Logging of Session Data We automatically log generic information about your computer’s connection to the Internet, which we call “session data,” that is anonymous and not linked to any personal information. Session data consists of things such as IP address, operating system, and type of browser software being used, and the activities conducted by the user while on DMCBazaar.com site. We collect session data because it helps us analyze such things as what items visitors are likely to click on most, the way visitors are clicking through the site, how many visitors are surfing to various pages on the site, how long visitors to the site are staying, and how often they are visiting. It also helps us diagnose problems with our servers and lets us better administer our systems. Although such information does not identify any visitor personally, it is possible to determine from an IP address a visitor’s Internet Service Provider (ISP) and the approximate geographic location of his or her point of connectivity. Cookies “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. There are many myths circulating about cookies, but you should know that cookies are only read by the server that placed them and are unable to do such things as run programs on your computer, plant viruses, or harvest your personal information. The use of cookies is very common on the Internet, and DMCBazaar.com’s use of cookies is similar to that of such sites as NDTV, Orbitz, as well as Yahoo!, CNN.com, and other reputable online companies. First and foremost, you can rest assured that no personally identifiable information (“PII”) about you (e.g., name, address, etc.) is gathered or stored in the cookies placed by the DMCBazaar.com site, and, as a result, none can be passed on to any third parties. Cookies allow us to serve you better and more efficiently and to personalize your experience at our site. DMCBazaar.com uses cookies to personalize your experience on the DMCBazaar.com site, and with respect to advertisements. A cookie may also be placed by our advertising server. Such cookies are used only for purposes of tracking the effectiveness of advertising served by us on our site, and no PII is gathered from you by the use of these cookies, nor is this information shared with any third parties. Other From time to time, we may add or enhance services available on DMCBazaar.com site. To the extent these services are provided and used by you, we will use the information you provide to facilitate the service requested. With whom (if anyone) is your personal information shared? When you reserve or purchase travel services through DMCBazaar.com, we must provide certain of your personal information to the airline, hotel, car-rental agency, travel agency, or other involved third party to enable the successful fulfillment of your travel arrangements. However, we do not sell or rent individual customer names or other personal information to third parties. Opt-Out Policy If you no longer wish to receive any promotional communication from us, please click on the “unsubscribe” link or follow the instructions in each email message or send us an email. You can also log in to ‘Your Account’ on DMCBazaar.com and make the desired changes under the Preferences section. What safeguards we have in place to protect your personal information? All payments on the DMCBazaar.com site are SSL secured. This means all personal information you provide to DMCBazaar.com is transmitted using SSL (Secure Socket Layer) encryption.